eXtyles Version and Build Number

Our Support team will sometimes ask for your eXtyles Version and/or Build numbers. To find these, click the About button and look for a line like this:

eXtyles Version 6.0.0 for Inera Testing, Build 4658

This information tells us what your configuration should be doing, what features and modules are included, and exactly when and how your eXtyles instance was last updated. Most critically, your build and version number, along with the files you send us, allow us to replicate the circumstances of your support query!

Update Journal Database

If you’ve run eXtyles Reference Processing more than a few times, you’ve probably seen a comment like this:

To ensure that you see fewer and fewer of these as time goes on, you need to do 2 things:

• Submit those journal titles! This page explains how to submit a journal title to our Support team.

• Periodically update your journal database files! Here’s how to do that.

How long has it been since your journal database files were last updated? The About Box can tell you that, too! Look for this line:

Journal database last updated: 15 March 2021

Update NCBI API Keys

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