Crossref is an official DOI registration firm that functions as a cooperative cross-publisher collaboration to enable accurate and useful citation linking via DOIs (Digital Object Identifiers). A DOI is an identifier that is unique for each content item and it does not change with time.

The CrossRef Reference Checking and Correction module has two feature levels available:

• Reference Linking

• Reference Linking and Correction

The title of this process on your eXtyles Advanced Processing menu may be different from what is described in this documentation depending on the feature level your organization uses.

How to use

To run Crossref Reference Linking/Correction on a document:

1. Complete Bibliographic Reference Processing, including the cleanup and reprocessing of all references that eXtyles did not automatically fix.

2. Select eXtyles > Advanced Processing > Crossref Reference Linking/Correction

The process should take approximately 30 seconds for 60 references.

Reviewing Comments

When Crossref Reference Linking/Correction identifies a discrepancy between the information in the reference and the information in the Crossref database, a Word comment will be inserted warning about the difference. Note that affected text in the Word comment will be character styled with the correct eXtyles bibliography style; e.g., bib_fname, bib_surname. In this way, you can simply copy and paste the text from the Word comment into the reference entry if you determine that the Crossref information eXtyles reported is, in fact, correct.

Troubleshooting

Sometimes you might receive a message that eXtyles was unable to contact the CrossRef website. If you get this message, try again in a few minutes.

If the problem persists:

1. Check that your internet connection is stable,

2. Check that the site Crossref.org is not down, then

3. Contact eXtyles Support or your network administrator.

Learn what to do in our FAQ when a DOI inserted by CrossRef Linking resolves to a broken link.